Information CollectionBy simply visiting the Site, users do not provide any personal information neither the user is forced to provide it. Before collecting your personal information we will provide you with the purposes for such collection of information. We may collect it when users register on the Site, sign in their accounts, make a payment and/or a withdrawal. We only collect information that users voluntarily provide us. Users can always refuse to provide personal information, bit it may prevent them from being able to use certain Site functionality. We do not store your complete Credit/Debit Card details. We will store your personal information for as long as we need it to fulfill the purposes for which we collect your information.
Non-personal informationWe may collect non-personal information about Users whenever they interact with our Site. Non-personal information may include the browser name, the type of computer and technical information about Users, means of connection to our Site, such as the operating system and the Internet service providers utilized, and other similar information.
How we use collected informationBitplay Club uses the collected information for the following purposes:
- To improve customer service: information provided by Users let us cover all customer support requests more efficiently
- To improve our Site: we may use feedback provided by Users to improve our services
- To send periodic emails: we may use the email address to send information and updates regarding out services
How we protect your personal informationWe implement a variety of security measures to protect your personal information from loss, theft, disclosure, copy or unauthorized access. Sensitive and private data exchange between the Site and its Users happens over a SSL secured communication channel and is encrypted and protected with digital signatures. Your info is protected both online and offline.
Collected information sharingWe will not sell, trade or rent collected information to anyone. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above.
MinorsAccess to Site for users under the age of 18 is prohibited.
Account closureIf you want to close your account and delete all the information associated with it, please withdraw all your funds available to your personal Bitcoin wallet and send us an official e-mail request at [email protected] then our representatives will contact you making sure the request has been sent from you (the account owner) and will proceed with the account closure.
This policy was last modified on August 16, 2018.